Problem Setting a Cookie

Your cookie has not been set properly.  Viewing and ordering from our site requires that you accept cookies. Please access your browser and set it to accept cookies.

What is a cookie?
A "Cookie" is a small piece of information that a website can store in a designated file on your computer.  We use it to keep track of things in your shopping cart when you exit the on line store, view other parts of our site, then return to order another product. Without cookies, your earlier shopping cart selections would be lost.

When you visit a site, that site can access only the information which it stored in your cookie, not information put in your cookie by other sites.  We do not use your cookie for any information about you or your use of other people's websites.  Our cookies are set so that if, while you are ordering, you need to leave our site, you can return later and all the items you have ordered will still be in your shopping cart, waiting for you to take the next steps in ordering them, deleting them, or continuing to save them.

How do I change this setting so I can shop the site?
The Help portion of the tool bar on most browsers will tell you how to set your browser to accept new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Can I stop the cookies from being set?   How do I make sure my browser isn't rejecting cookies?
You can tell a cookie comes from us if you see "" in the cookie notification.  However, since our website might attempt to set cookies several times during your visit, you might want to stop notification.  You can do this by following the instructions for your browser, usually found by going to the help menu and asking about cookies and how to stop the notice from coming up.  These instructions will be different depending on the type of browser you are using. 

What follows are some simple solutions that you may want to try. As we do not know which browser you have on your computer, we have included 3 of the most common browsers and how to enable cookies.

For Internet Explorer:

  1. Click the Tools menu.
  2. Select Internet Options.
  3. Click the Privacy tab.
  4. Click the Default button (or manually slide the bar down to 'Medium').
  5. Click the OK button

For Firefox:

  1. Click the Tools menu.
  2. Select Options.
  3. Click the Privacy tab.
  4. Select the 'Accept cookies from sites' checkbox.
  5. Click the OK button.

For Safari if you use a MAC:

  1. Click the Safari menu.
  2. Select Preferences.
  3. Click Security.
  4. In the 'Accept Cookies' section, select Always.
  5. Click OK.

I have cookies enabled, and I'm still getting error messages! What can I do?
If you have enabled cookies in your browser and are still having trouble adding items to your cart or completing a purchase, try logging on from the link on our home page before adding items to your cart or checking out. In most cases, signing in first should solve the problem.

If you continue to have problems please report them to us by using our website problems feedback form.

What are cookies?
Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website.

Why do I need to enable cookies in my Web browser?
Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes.

If your web browser is set to refuse cookies from our website, you will not be able to complete take advantage of certain features of our website, such as storing items in your Shopping Cart. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

To learn more about the information we collect from you and how we use it, please read our Privacy Notice.

Is enabling cookies safe?
Yes. Cookies are just short pieces of data, and they are unable to perform any operation by themselves.